Refund policy

We want you to love your painting. If for any reason you are not satisfied, we accept returns within 14 days of delivery, under the following conditions:

• The painting must be unused and in its original condition — no damage, no alterations.
• The painting must be returned in secure, appropriate packaging to prevent damage in transit.
• Return shipping cost is the buyer's responsibility.
• Once we receive and inspect the painting, we will issue a full refund of the painting price. Original shipping cost is non-refundable.
• Custom or commissioned work is non-refundable.

Damaged on arrival? If your painting arrives damaged during shipping, please contact us within 48 hours of delivery at mahsastudioyt@gmail.com with photos of the damage. We will work with you to find a solution, including a full refund or replacement where possible.

Please inspect your package carefully upon arrival. Customer satisfaction is our highest priority.